1. Who We Are
Our website address is:
https://velvetframeart.com
Velvet Frame Art operates as an online store offering digital artwork.
If you have any questions regarding this policy, you may contact us at:
orders@velvetframeart.com
2. Information We Collect
When you place an order or create an account, we may collect:
- Full name
- Email address
- Billing information
- IP address
- Order history
This information is used solely for processing orders and providing customer support.
3. Payment Processing
All payments are securely processed through Stripe.
We do not store or have access to your full payment details such as credit card numbers.
Stripe may collect and process payment data in accordance with their Privacy Policy:
https://stripe.com/privacy
4. Digital Products
Velvet Frame Art sells digital downloads.
After successful payment, customers receive access to downloadable files.
Order data may be retained for accounting, fraud prevention, and legal compliance purposes.
5. Cookies
We use cookies to:
- Enable account login functionality
- Remember user preferences
- Improve website performance
By using our website, you consent to the use of cookies.
6. Data Retention
We retain order and account information as long as necessary for legal, accounting, and security purposes.
Users may request access to or deletion of their personal data by contacting us.
7. Your Rights
If you have an account on this site, you may request:
- An exported file of your personal data
- Correction of inaccurate information
- Deletion of your personal data (unless legally required to retain it)
8. Contact Information
For privacy-related inquiries, contact: